Set sail for your customer service

Competence - Appreciation - Motivation

Whether you are a cruise line, tour operator, travel agency or destination:
your customers expect fast, correct and, above all, human communication.

CSC can solve your challenges with different levels of involvement:

  • Analysis of your current customer communication 
    (e.g. as part of a due diligence)
     
  • Concrete recommendations for action to improve relevant performance parameters
     
  • Supplementing the manpower of your service centers by providing dedicated teams
     
  • Deploying teams to handle all your regional or global customer communications 
     
  • Acting as your GSA in the German speaking /European source markets

 

Our services

Analysis - Recommendations for action - Support
 

Whether cruise line, OTA , tour operator or touristic destination:

We enable you to achieve the best possible sales conversion and outstanding customer service .

Find out more  on this page !

Our vacancies

Where Appreciation comes with a capital letter ...

We are only as good as our employees. That's why we only look for the very best, and yes, we have a lot to offer. Here you can find our mission and our open positions.


Our home port: Hamburg

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